I called at 2 a.m because I was worried about my maltipoo who I thought I snipped when trimming his fur near his genitalia, I expected irritation or attitude because that’s what i’ve experience in the past from other vet locations but that was not the case at all here! the receptionist who answered not only was kind, but also helpful she addressed my concerns with empathy, mentioning precautions and next steps for my dog, she also and allowed me to send a picture of my dog to reassure that there was no injury/ not likely, amazing customer service and positivity even so early in the morning! this is a great emergency vet i would consider & recommend if ever needed in the future

- Nicole N. Verified